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OSEN 102 EN

10. Transaction instructions (C2)

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This video describes the execution of common transactions (purchase, redemption, transfer or exchange) for accounts held in the client’s name.

Form C2 serves as  the official promissory note for all transactions carried out on behalf of the client within our firm. It allows for the recording of specific instructions that will be transmitted for execution.

1. Customer and account identification

  • Data Entry: The first section is dedicated to general investor information.
  • Automation: If the client’s file is already active in the VieFund system, this information will be automatically pre-populated by the software.
  • Account selection: You must specify the specific type of account for which the financial transaction is being conducted on the left side of the document.

2. Definition of the nature of the transaction

It is imperative to clearly select the type of operation you want from the following options:

  • Purchase.
  • Redemption.
  • Transfer or Exchange.

3. Settlement terms and identification of the issuer

  • Electronic Funds Transfer (EFT): Transactions can be settled by Electronic Funds Transfer (EFT).
  • Compliance requirement: If EFT is selected, a void cheque must be included with the form.
  • Fund company: Identify precisely the fund company concerned by the order.

4. Details of operations (Sales vs. Purchases)

The form is structured to clearly distinguish between the two financial flows:

  • Sales: Detail the exit instructions in the left column.
  • Purchases: Detail the entry instructions in the right-hand column.

5. Administrative clarifications (Comments section)

  • Critical importance: The comment section is considered essential to the proper execution of the order.
  • Processing optimization: You must provide as many technical details as possible to facilitate administrative processing and avoid any ambiguity when entering the transaction.