Skip to content Skip to footer
Nouveau ticket
Tickets en cours
OSEN 102 EN

06. Client file opening form (NAAF, N1)

0

This video describes how to open an account held in the client’s name through Sentinel’s VieFund app and the NAAF (Account Opening Sheet) form.

The opening of a file in the name of the client is based on the use of the NAAF form, a single 29-page PDF document that centralizes all the supporting documents in order to avoid the multiplication of isolated documents and to simplify administrative management.

Here are the steps demonstrated to ensure the compliance of your files:

1. Access to the platform and selection of the form

  • Login: Go to the Sentinel VieFund app.
  • Client selection: For an already active file, enter the client’s name in the search field at the top right to access their profile.
  • Document Generation: Click the “Form” button at the bottom of the screen to open a pop-up window.
    • Use the hyperlinks to generate a document pre-populated with the data in the file.
    • Click the white link at the far right for a blank document.

2. Know Your Customer (KYC) Profile and Financial Status

  • Identification: Enter the personal information of the investor (and the second holder for a joint account).
  • Mandatory details: Complete the sections on identification, occupation, employer and investment knowledge.
  • Net Worth Statement: Specify the annual income and complete the three net worth fields:
    • Liquid assets: Savings and investments (TFSA, RRSP, LIRA, LIF).
    • Fixed assets: Real estate or vehicles.
    • Liabilities: Liabilities and financial obligations.
  • Tip: Use the “Calculate” button embedded in the PDF to get the total amount automatically.

3. Compliance Issues and Regulatory Requirements

  • Interview: Confirm if the interview took place in person.
  • Mandatory Documents: You must answer “Yes” to the submission of the Claim Form (incorporated into the NAAF) and the Leverage Disclosure Statement (OCRI Standards) to avoid administrative rejection.
  • TCP: This discussion is mandatory according to OCRI. Collect the name, phone number and email of this person who will act as a relay if the customer is unreachable (without access to confidential data). If the customer declines, explicitly mention it; No field should be left blank.
  • Politically Exposed Persons (PEPs): Disclose whether the client is a PEP or heads an international organization, and identify the source of funds if applicable.
  • FATCA: Complete the U.S. tax compliance section.

4. Setting up accounts and plans

  • Data Entry: Enter the account title, select the “on behalf of the client” option, and specify the issuer codes.
  • New plans: If the number is not yet known, write “New”.
  • Investment parameters: Define the level of risk, goals, intent, and time horizon.
  • Form capacity: The NAAF allows for up to two plans. For a third or more plans, download and attach the Additional Plans document that allows you to add three more.

5. Foreign Business Activities (FCAs) and Signatures

  • ACE Disclosure: If you hold a dual licence (e.g., mutual fund and financial security), you must enter it on page 5 to obtain the client’s signed consent.
  • Finalization: Answer the citizenship questions on the last page.
  • Validation: Collect signatures from the client and representative to close this first step of the file.