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Sentinel (mutual funds)

01. Self-managed account (Agora) vs client account (VieFund)
This document describes the procedure for distinguishing and managing two account structures through Sentinel's platforms: customer-name accounts and self-managed accounts.…
02. Creating client’s VieFund access
Here is the complete procedure for authorizing your clients to access their web portal in VieFund, based on the instructions…
03. First client’s VieFund connection
Here is the detailed procedure to accompany the customer when he first connects to his personal VieFund space. Objective Guide…
04. Disclosure of other commercial activities
This video describes how to set up disclosure of your Other Business Activities (ABI) on the Agora portal. This is…
05. Risk evaluation
This video explains how to use the risk assessment tool  in VieFund to simulate the impact of a change of…
06. Client file opening form (NAAF, N1)
This video describes how to open an account held in the client's name through Sentinel's VieFund app and the NAAF…
07. Investor questionnaire (C0)
This video describes the determination of the investor's profile and the formulation of the portfolio recommendation, a step that immediately…
08. Know your product (KYP)
This video describes product benchmarking, which is the final step in ensuring that a file is compliant before it is…
09. Assets transfer form (C5, T2033)
This video introduces the transfer of external assets to the firm (T2033) for accounts held in the client's name. This…
10. Transaction instructions (C2)
This video describes the execution of common transactions (purchase, redemption, transfer or exchange) for accounts held in the client's name.…
11. Instruction letter (C27)
This video describes the management of specific or non-standardized requests via a versatile tool. The C27 form  is an essential…